Refund Policy

1. Introduction

At Fidosofts Private Limited, we are committed to delivering high-quality IT services, including software development, consulting, and maintenance. We take pride in ensuring that our services meet the highest standards and are tailored to our clients’ specific needs. However, due to the nature of our business, we maintain a strict No Refund Policy for all services rendered.

2. No Refund Policy

All sales of IT services provided by Fidosofts Private Limited are final. Once a service has been purchased, no refunds, either full or partial, will be issued under any circumstances. This includes, but is not limited to:

Consulting fees
Development costs
Maintenance and support charges
Subscription or retainer services

3. Service Guarantee

While we do not offer refunds, we are dedicated to ensuring client satisfaction. If you experience any issues with the quality or delivery of our services, we encourage you to contact us immediately. We will work diligently to address and resolve any concerns by:

Revising deliverables within the scope of the original agreement
Offering technical support to fix any service-related issues

4. Changes to Services

If you wish to modify the scope of the project after services have begun, additional costs may apply. No refunds will be issued for services already performed, but we will work with you to accommodate changes wherever possible.

5. Exceptional Circumstances

In the rare case of exceptional circumstances, such as legal requirements or breaches of contract by Fidosofts Private Limited, we may review the situation on a case-by-case basis. However, this does not guarantee a refund.